Makeover Salon Privacy Policy

At Makeover Salon, we are committed to protecting your privacy and ensuring your personal information is handled safely, professionally and transparently.

Who We Are

Makeover Salon
55a Station Road
Mickleover
DE3 9GJ
England

Email: info@makeoversalon.co.uk
Phone: 01332 511248
Website: www.makeoversalon.co.uk

What Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Telephone number

  • Consultation records

  • Appointment history

  • Hair consultation photographs

  • Payment details

  • Website usage data

  • Marketing preferences

How We Collect Information

We collect information when you:

  • Book appointments through Fresha

  • Complete consultation forms

  • Subscribe to our mailing list

  • Contact us via the website, phone or social media

  • Engage with advertisements on Meta/Facebook or Google

  • Visit our website through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Manage appointments and services

  • Provide consultations and personalised recommendations

  • Deliver safe professional services

  • Process payments

  • Send appointment reminders

  • Improve customer experience

  • Send marketing emails (where consent is given)

  • Analyse website and advertising performance

Marketing Communications

We may contact you via email or SMS with salon updates, offers or educational content if you have opted in.

You may unsubscribe at any time by clicking unsubscribe or contacting us directly.

Data Sharing

We only share information with trusted third-party providers necessary for running our business, including:

  • Fresha

  • Mailchimp

  • Payment processors

  • Google Analytics

  • Meta/Facebook advertising platforms

We do not sell your data to third parties.

Data Security

We take appropriate security measures to protect your personal information from unauthorised access, misuse or disclosure.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your data

  • Request corrections

  • Request deletion of your data

  • Withdraw marketing consent

  • Lodge a complaint with the ICO

Cookies

Our website uses cookies to improve user experience and analyse website traffic.

By using our website, you consent to our use of cookies.

Contact

For any privacy-related questions, please contact:

info@makeoversalon.co.uk

Privacy policy